Human Resources and Administrative Coordinator

• Administer employee benefits, onboarding, retirement paperwork, and maintain personnel files

• Serve as the agency’s Drug and Alcohol Program Manager (DAPM) and HIPAA Privacy Officer

• Manage FMLA, Workers’ Compensation, unemployment claims, and compliance documentation

• Coordinate hiring: post jobs, process applications, schedule interviews, and run background checks

• Track DOT records including CDL licenses and medical cards

• Maintain accurate HR and operational data and produce reports as needed

• Organize special events and agency functions

• Respond to public inquiries and assist with paratransit eligibility

• Oversee office and custodial supply purchasing and budget tracking

• Support agency leadership with administrative duties, correspondence, and scheduling

• Assist with the development of the agency budget and attend planning meetings

• Maintain compliance with FTA, labor, employment, and privacy laws

• Attend recruiting events and community outreach expos

• Thorough knowledge of office procedures, administrative practices, and clerical tasks

• Strong understanding of labor, employment, and privacy laws (FMLA, HIPAA, etc.)

• Ability to maintain confidential records and handle sensitive information professionally

• Skill in preparing reports, correspondence, and data entry with high accuracy

• Excellent written and verbal communication

• Ability to work independently, manage multiple priorities, and meet deadlines

• Strong interpersonal skills for working with staff, vendors, and the public

• Associate degree in secretarial science or a related field preferred

• Considerable experience in office administration or human resources

• Experience in public transportation or a public agency is a plus

• Proficiency in Microsoft Office and comfort with databases and digital records systems

• Any equivalent combination of education and experience will be considered

• Health Insurance

• Life Insurance

• Annual and Sick leave accrual

• Paid Holidays

• Employer retirement contributions

If you meet the qualifications and are interested in joining our team as a Business Officer, we encourage you to apply. Please submit your resume and a cover letter outlining your qualifications and interest in the position, along with the application below. We look forward to reviewing your application.

• Download the PDF first to fill out the application. Do not fill it out from your web browser.

• Open with a PDF reader, such as Adobe Acrobat Reader.

• If you are unable to download a PDF reader, you are welcome to print and fill out the application. 

• Signatures are still required even when filling out the application form with Adobe. Please print once the form is filled, then sign and scan the application form

• Email the Application to HRadministration@appalcart.com or mail it to 305 NC HWY 105 Bypass, Boone, NC 28607

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AppalCART is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. AppalCART makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy.